Pre-sales and general questions

What is Ethel?


Ethel is an innovative touchscreen tablet that allows families and carers to stay in touch with their elderly loved one, via use of an ‘always-on’, extra-large touchscreen tablet. The tablet has a simple to use interface, specifically designed for those unfamiliar with technology that allows an older person or a person living with disabilities to [...]

What is Ethel?2023-12-14T09:26:10+00:00

What does ‘Always on’ mean?


The tablet remains 'always-on,' to ensure that messages, media and prompts can be sent to the tablet and so the user can be contactable at all times. The camera for video calls is only activated as needed, respecting privacy, and ensuring a secure user experience. The tablet user can only give permission for the camera [...]

What does ‘Always on’ mean?2023-12-14T15:25:43+00:00

Who can use Ethel?


Ethel has been specifically designed with ease of use in mind for users who may be older or living with disabilities and who have limited experience with technology. Ethel provides them with a way to stay in touch with family, friends, clinical team, and carers while assisting them with the day-to-day tasks necessary.

Who can use Ethel?2023-12-14T15:25:08+00:00

What services does Ethel provide?


Ethel provides four services. Ethel Hub is an extra-large, tailor-made tablet designed specifically for ultra seniors. Ethel Sense is a kit of six sensors that can be placed throughout the home to gain valuable insights in a non-intrusive manner. Ethel Medication Box alerts you when your loved one's medication box has been opened. Perfect for [...]

What services does Ethel provide?2023-12-18T11:44:33+00:00

How much does an Ethel cost?


We currently provide Ethel to health and care organisations. The costing is dependent on the number of units with prices starting at as little as £2 per unit per day. Please contact us for more information.

How much does an Ethel cost?2020-09-21T16:15:05+01:00

Do I require an internet connection to use Ethel?


Yes, Ethel requires an internet connection to receive content and notifications. A 4G router or broadband will work. If you currently do not have an internet connection within the home, we can provide a 4G router as part of your Ethel monthly subscription.

Do I require an internet connection to use Ethel?2023-12-18T11:35:56+00:00

How do I interact with Ethel?


Once the ETHEL device is in a person’s home, the family and care team can interact with Ethel using smartphones, tablets, laptops, or desktops. Android users can go to the Play Store and search for ‘Ethel Hub’ iOS users can go to the App Store and search for ‘Ethelhub’. Web users can go to [...]

How do I interact with Ethel?2023-12-18T11:37:36+00:00
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