How do I interact with Ethel?

Once the ETHEL device is in a person’s home, the family and care team can interact with Ethel using smartphones, tablets, laptops, or desktops.

• Android users can go to the Play Store and search for ‘Ethel Hub’
• iOS users can go to the App Store and search for ‘Ethelhub’.
• Web users can go to https://hub.ethelcare.com/#/login.

Once the smartphone app is installed you will be able to login with an account that has already been activated. The app is used for basic interaction such as video calling, messaging, uploading photos and videos, making care notes and viewing sensor logs.

Older Android and iOS versions may not be compatible with the Ethelcare app. Android V6 or higher, IOS 9 or higher is required.